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Niagara Medical Therapy
Travel Cost Analysis

Corporate Traveller fee analysis.
Understanding our travel costs.

Internal Review

12-month analysis of our Corporate Traveller managed travel spend and fees, compared against Webjet Business Travel's percentage-based pricing model.

$294K Total travel spend (ex GST)
$12.4K CT management fees (ex GST)
4.20% Effective fee rate
376 Bookings over 12 months

Period: 23 Feb 2025 – 22 Feb 2026 • All figures ex GST • Statement total inc GST: $330,833

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Where the travel dollar goes.

Breaking down 12 months of CT-managed travel spend by category, separating original bookings from change-related costs. All figures ex GST.

CategoryAmount (ex GST)
Original Travel
Flights, hotels, car hire, transfers$220,382
Airline ancillary (baggage, seats)$4,141
Other$232
Upfront Travel Subtotal$224,755
Change-Related Travel
Changed booking fares$69,537
Airline change fees (QF EMD-S)$200
Change Travel Subtotal$69,737
Total Travel Spend$294,493
76% upfront
Upfront travel — $225K
Change-related — $70K

Why this split matters

Webjet Business charges a percentage on upfront travel cost only. Change-related fare differences and airline change fees don't attract a WBT fee — reducing the effective fee base by ~24%.

376
Total bookings
$783
Avg travel per booking
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The hidden cost of fixed fees.

Corporate Traveller charges four separate management fee types that add 4.20% to every dollar spent on travel.

Fee TypeAmount (ex GST)
CT Management Fees
New Booking Fee$7,198
Change Fee$3,375
Chargeback Handling Fee$1,545
Sector Booking Fee$250
Total CT Management Fees$12,368

Note: CT also charges an Account Fee ($1,625 ex GST) for credit terms. This is a finance cost and has been excluded from the fee comparison.

4.20% CT management fees as % of total travel

$12,368 in fees on $294,493 travel spend (ex GST)

New Booking
$7,198
Change Fee
$3,375
Chargeback
$1,545
Sector
$250
$33
Avg fee per booking (ex GST)
$783
Avg travel per booking (ex GST)
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The true cost of changing plans.

When a trip changes, costs stack up: fare differences, airline penalties, and CT's own change fee. All figures ex GST.

$73K Total cost of changes over 12 months

Including fare differences, airline fees, and CT change fees (ex GST)

Change ComponentAmount (ex GST)
Changed booking fares (fare differences)$69,537
Airline change fees (Qantas EMD-S)$200
CT change fee (agency charge)$3,375
Total Cost of Changes$73,112

Webjet Business advantage

WBT does not charge its percentage fee on change-related costs. No change fees, no additional margin on fare differences. The only costs are what the airline charges directly.

86
Bookings with changes
23%
Of all bookings changed
$850
Avg change cost per booking
$39
CT change fee per change

Cost breakdown per change

Fare diff
$69,537
CT fee
$3.4K
Airline fee
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Straightforward pricing. Real savings.

Webjet Business charges a simple percentage on upfront travel cost plus a monthly platform fee. No booking fees. No change fees. No chargeback fees. No sector fees.

$0
Booking fees
$0
Change fees
$0
Chargeback fees
$0
Sector fees

CT model: 4 different fee types adding up to 4.20% of travel

New Booking Fee + Change Fee + Chargeback Fee + Sector Fee — charged on every booking regardless of size

WBT model: One simple percentage on upfront travel only

Premium (3.5%) of the original booking cost + a monthly platform fee. No fee on changes, no hidden charges, no surprises.

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The numbers, side by side.

Applying WBT Premium's percentage to upfront travel cost ($224,755 ex GST) plus the monthly platform fee. All figures ex GST.

Corporate Traveller WBT Premium
Fee base $294,493
all travel
$224,755
upfront only
Management fees $12,368
Travel fee $7,866
3.5%
Platform fee $3,588
$299/mo
Total annual cost $12,368 $11,454
Effective rate 4.20% 3.89%
Annual saving $914

All figures ex GST • CT Account Fee ($1,625) excluded here — see finance cost analysis on next slide • CT statement total inc GST: $330,833

7.4% Fee reduction on WBT Premium

$914 saved annually including platform fee (ex GST)

Total cost comparison (annual, ex GST)

CT actual
$12,368
WBT Premium
$11,454
$914
Saved on Premium
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When you factor in finance costs.

Management fees are only part of the picture. How you pay matters — CT’s credit terms account fee is significantly cheaper than any card processing option.

ScenarioMgmt FeeFinanceAll-invs CT
Corporate Traveller
Credit terms (current) $12,368 $1,625 $13,993
+ Visa credit card $12,368 $3,069 $15,437 +10.3%
+ Amex credit card $12,368 $3,989 $16,357 +16.9%
Webjet Business Premium
+ Visa/MC card $11,454 $4,589 $16,044 +14.7%
+ Amex card $11,454 $5,813 $17,267 +23.4%
+ Pre-funded account $11,454 $6,119 $17,573 +25.6%

All figures ex GST • Finance = card surcharge or account fee on total invoice (~$306K) • CT surcharges: 1.00% Visa, 0.91% MC, 1.30% Amex • WBT: 1.50% Visa/MC, 1.90% Amex • Pre-funded: 2% statement fee + 1.5× monthly deposit

+$2,051 extra cost with cheapest WBT option vs CT credit terms

CT account fee = 0.53% effective finance rate vs 1.50% cheapest card

All-in annual cost (mgmt + finance, ex GST)

CT credit terms
$13,993
WBT + Visa/MC
$16,044
WBT + Amex
$17,267
WBT + Pre-funded
$17,573
0.53%
CT account fee rate
1.50%
Cheapest WBT card rate

Even on the same card type, CT is cheaper

CT’s card surcharges are lower across the board: 1.00% Visa vs WBT’s 1.50%, 1.30% Amex vs 1.90%. The $914 management fee saving is offset by $1,520–$1,824 in extra card surcharges.

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The other half of the picture.

$344K in bookable travel sits outside Corporate Traveller — booked on Budgetly prepaid cards at consumer rates, with no visibility, no duty of care, and no corporate rate negotiation.

$344K
Manageable spend (ex GST)
671
Unmanaged transactions
54%
Of bookable travel unmanaged
$0
Corporate rate negotiation

Budgetly spend by category (ex GST)

Hotels
$244K
Airbnb *
$76K
Flights
Car rental
54% unmanaged
CT-managed — $294K
Unmanaged — $344K

Hotels: $206K direct + $38K OTAs (ex GST)

520 bookings across ~170 properties, holiday parks, and motels booked direct. A further $38K via Booking.com ($32K) and Wotif ($6K) — all at consumer rack rates.

* Airbnb ($76K) excluded from consolidation — not bookable via TMC

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Where unmanaged accommodation lands.

520 hotel bookings across ~170 properties, concentrated on the eastern seaboard. Half the spend is at properties already available on Expedia.

NSW VIC QLD SA WA NT Sydney $54K Canberra $13K Gippsland $15K Shepparton $12K SE QLD $12K Melbourne Adelaide On Expedia ($121K) Check needed ($47K) Direct-only ($76K)
50% of hotel spend at Expedia-listed properties

$121K of $244K non-Airbnb accommodation (ex GST)

$121K
Likely on Expedia
$47K
Check individually
$76K
Likely direct-only
~170
Unique properties

Spend by state (ex GST)

NSW
$101K
VIC
$44K
QLD
$24K
SA
$14K
ACT
$13K

Consolidation opportunity

Even direct-only properties get duty of care visibility when logged in WBT. Corporate rates can be negotiated for high-frequency locations like Traralgon, Shepparton, and Kingaroy.

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What unmanaged travel really costs.

Beyond the ticket price, unmanaged travel creates hidden costs in missed discounts, duty of care gaps, and reconciliation overhead.

Flights missing QBR & VABF discounts

$17,826 in flights booked at consumer rates. Qantas Business Rewards (QBR) offers up to 10% off base fares. Virgin Australia Business Flyer (VABF) offers up to 6% — and is free to join. Combined volume drives tier targets for deeper discounts.

Accommodation with no rate negotiation

$244K in hotels — $206K booked direct at ~170 individual properties, $38K via Booking.com and Wotif — all at consumer rack rates. One platform enables negotiated corporate rates, saves booker time, and enforces travel policy compliance.

Duty of care gap

671 bookings with zero traveller tracking — no itinerary data, no emergency contact capability, and no real-time location awareness. In a medical industry with remote travel, this is a significant compliance risk.

Reconciliation overhead

880 scattered card transactions across multiple merchants vs WBT’s sole merchant model — WBT-INV### on every Amex statement matching consolidated invoices. Estimated 40% reduction in reconciliation time.

4–10%
QBR flight discount
up to 6%
VABF flight discount
3–10%
Codeshare discounts
40%
Reconciliation reduction

Partner airline discounts via WBT

AirlineDiscount
Qantas (QBR)4–10%
Virgin Australia (VABF)up to 6%
Qatar Airways3–5%
United Airlines5–10%
Air New Zealand3–6%
Air Canada4%
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One platform. All travel.

Consolidating all bookable travel through WBT Premium brings the effective rate down while bringing $268K of unmanaged spend under management.

Current (CT only) WBT Consolidated
Managed travel $294,493 $562,334
Fee base $224,755
upfront only
$492,596
upfront + Budgetly
Management fee $12,368 $20,829
Finance cost $1,625
account fee
$8,747
Visa/MC 1.5%
All-in cost $13,993 $29,576
All-in rate 4.75% 5.26%
Cost per booking $37 $28

All figures ex GST • Excludes Airbnb ($76K) — not bookable via TMC • WBT Premium 3.5% + $299/mo • WBT finance shown at cheapest card option (Visa/MC 1.5%); Amex would be $11,080 (1.9%)

5.26% All-in rate on consolidated travel (Visa/MC)

$29,576 all-in on $562K managed travel (ex GST)

All-in rate comparison (mgmt + finance)

CT current
4.75%
WBT + Visa/MC
5.26%
+$15,583
Additional all-in cost
$268K
Extra travel managed
$28
All-in per booking
1,047
Total bookings

What $15,583 buys

$268K of travel brought under management, duty of care for 671 additional bookings, corporate rate negotiation on $244K accommodation, airline discounts at point of sale, and consolidated billing. Finance cost based on Visa/MC (1.5%) — cheapest card option.

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The additional fee pales in comparison.

For $15,583 more per year (all-in incl. finance costs on Visa/MC), every dollar of bookable travel is managed, visible, and optimised.

$562K
Total managed travel
5.26%
All-in rate (Visa/MC)
$28
All-in per booking
1,047
Total bookings

Reconciliation simplified

WBT-INV### on every Amex statement. One merchant, one consolidated invoice per period. Estimated 40% reduction in reconciliation time.

Airline discounts unlocked

QBR and VABF discounts applied at point of sale. Codeshare savings on Qatar, United, Air NZ, and Air Canada through Virgin Australia flight numbers.

Accommodation consolidated

$244K in hotels through one platform — 170+ properties and OTAs replaced by a single search. Corporate rates negotiated based on consolidated volume.

Duty of care restored

671 previously untracked bookings brought under management. Full itinerary visibility, emergency location tracking, and traveller safety compliance.

Sources: CT statement (23 Feb 2025 – 22 Feb 2026) • Budgetly travel transactions (12 months ending Jan 2026) • WBT Premium pricing (3.5% + $299/mo) • QBR/VABF partner program rates • All figures ex GST unless noted

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