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Niagara Medical Therapy
Travel Cost Analysis

Corporate Traveller fee analysis.
Understanding our travel costs.

Internal Review

12-month analysis of our Corporate Traveller managed travel spend and fees, compared against Webjet Business Travel's percentage-based pricing model.

$294K Total travel spend (ex GST)
$12.4K CT management fees (ex GST)
4.20% Effective fee rate
376 Bookings over 12 months

Period: 23 Feb 2025 – 22 Feb 2026 • All figures ex GST • Statement total inc GST: $330,833

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Where the travel dollar goes.

Breaking down 12 months of CT-managed travel spend by category, separating original bookings from change-related costs. All figures ex GST.

CategoryAmount (ex GST)
Original Travel
Flights, hotels, car hire, transfers$220,382
Airline ancillary (baggage, seats)$4,141
Other$232
Upfront Travel Subtotal$224,755
Change-Related Travel
Changed booking fares$69,537
Airline change fees (QF EMD-S)$200
Change Travel Subtotal$69,737
Total Travel Spend$294,493
76% upfront
Upfront travel — $225K
Change-related — $70K

Why this split matters

Webjet Business charges a percentage on upfront travel cost only. Change-related fare differences and airline change fees don't attract a WBT fee — reducing the effective fee base by ~24%.

376
Total bookings
$783
Avg travel per booking
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The hidden cost of fixed fees.

Corporate Traveller charges four separate management fee types that add 4.20% to every dollar spent on travel.

Fee TypeAmount (ex GST)
CT Management Fees
New Booking Fee$7,198
Change Fee$3,375
Chargeback Handling Fee$1,545
Sector Booking Fee$250
Total CT Management Fees$12,368

Note: CT also charges an Account Fee ($1,625 ex GST) for credit terms. This is a finance cost and has been excluded from the fee comparison.

4.20% CT management fees as % of total travel

$12,368 in fees on $294,493 travel spend (ex GST)

New Booking
$7,198
Change Fee
$3,375
Chargeback
$1,545
Sector
$250
$33
Avg fee per booking (ex GST)
$783
Avg travel per booking (ex GST)
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The true cost of changing plans.

When a trip changes, costs stack up: fare differences, airline penalties, and CT's own change fee. All figures ex GST.

$73K Total cost of changes over 12 months

Including fare differences, airline fees, and CT change fees (ex GST)

Change ComponentAmount (ex GST)
Changed booking fares (fare differences)$69,537
Airline change fees (Qantas EMD-S)$200
CT change fee (agency charge)$3,375
Total Cost of Changes$73,112

Webjet Business advantage

WBT does not charge its percentage fee on change-related costs. No change fees, no additional margin on fare differences. The only costs are what the airline charges directly.

86
Bookings with changes
23%
Of all bookings changed
$850
Avg change cost per booking
$39
CT change fee per change

Cost breakdown per change

Fare diff
$69,537
CT fee
$3.4K
Airline fee
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Straightforward pricing. Real savings.

Webjet Business charges a simple percentage on upfront travel cost plus a monthly platform fee. No booking fees. No change fees. No chargeback fees. No sector fees.

$0
Booking fees
$0
Change fees
$0
Chargeback fees
$0
Sector fees

CT model: 4 different fee types adding up to 4.20% of travel

New Booking Fee + Change Fee + Chargeback Fee + Sector Fee — charged on every booking regardless of size

WBT model: One simple percentage on upfront travel only

Premium (3.5%) of the original booking cost + a monthly platform fee. No fee on changes, no hidden charges, no surprises.

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The numbers, side by side.

Applying WBT Premium's percentage to upfront travel cost ($224,755 ex GST) plus the monthly platform fee. All figures ex GST.

Corporate Traveller WBT Premium
Fee base $294,493
all travel
$224,755
upfront only
Management fees $12,368
Travel fee $7,866
3.5%
Platform fee $3,588
$299/mo
Total annual cost $12,368 $11,454
Effective rate 4.20% 3.89%
Annual saving $914

All figures ex GST • CT Account Fee ($1,625) excluded as a finance cost • CT statement total inc GST: $330,833

7.4% Fee reduction on WBT Premium

$914 saved annually including platform fee (ex GST)

Total cost comparison (annual, ex GST)

CT actual
$12,368
WBT Premium
$11,454
$914
Saved on Premium
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